This software allows users to easily make telephone calls to Canadian residents and businesses by searching an online telephone directory. Ideal for individuals and call centres, it enables global calling from anywhere to everyone on the search results.
If you're looking for outbound call center software that's flexible and easy to use, you might want to check out this solution. Designed for individuals and call centers anywhere in the world, this software is specifically created for making telephone calls to Canadian residents and businesses. That said, its features can be used for outbound call-center purposes related to any Canadian clients.
One of the software's standout features is its ability to search through an online telephone directory, allowing you to call everyone on the search result list via your computer and a voice modem or internet phone. Plus, you can import your own lists in CSV format for further customization and convenience.
The software recognizes Canadian local and long-distance numbers, making it easier for you to set up and schedule calls. You can configure the software to dial either or both depending on your needs.
Finally, the software also tracks your calls, providing highly accurate and detailed reporting on the times you or your agents spent actually talking on the phone. This feature helps you optimize your team's productivity and get a better idea of how to improve your outbound calling process.
For businesses that rely on outbound calling to reach Canadian customers, this software provides a scalable and customizable solution that makes it easy to call Canadian residents and businesses from anywhere in the world using an unlimited number of agents and telephone lines.
One of the software's standout features is its ability to search through an online telephone directory, allowing you to call everyone on the search result list via your computer and a voice modem or internet phone. Plus, you can import your own lists in CSV format for further customization and convenience.
The software recognizes Canadian local and long-distance numbers, making it easier for you to set up and schedule calls. You can configure the software to dial either or both depending on your needs.
Finally, the software also tracks your calls, providing highly accurate and detailed reporting on the times you or your agents spent actually talking on the phone. This feature helps you optimize your team's productivity and get a better idea of how to improve your outbound calling process.
For businesses that rely on outbound calling to reach Canadian customers, this software provides a scalable and customizable solution that makes it easy to call Canadian residents and businesses from anywhere in the world using an unlimited number of agents and telephone lines.
What's New
Version 2007Q4R1: N/A
Version 2007Q1: N/A